Choose the right channel
Use email, SMS, or WhatsApp according to your subscription and configured services.
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Less friction.
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Customer outreach campaigns
Stay connected through email, SMS, and WhatsApp.
BUILT FOR YOUR EVERYDAY
Reach customers through the channels supported by your plan. Organize targeted outreach around product updates, offers, and business news.
WHAT YOU CAN DO
Less friction.
More forward movement.
Plan relevant outreach
Build campaigns around the customers and messages that matter to your business.
Keep communication organized
Give your team a consistent place to coordinate customer campaigns.
Choose a message with a clear purpose
Customer outreach may concern a product update, an offer, a pending quotation or an operational notification. Decide what the recipient needs to know and what response, if any, is expected. The choice of channel should fit that purpose and the relationship.
The roadmap describes communication templates and a customer timeline, while provider integrations have a separate rollout. Confirm which channels are actually connected for your account.
An example of distributor communication
A manufacturer needs to share updated product information with selected distributors. Segment the recipients by the relevant range or territory, use a clear message and assign someone to handle replies. Keep operational updates distinct from promotional outreach so recipients understand why they are being contacted.
Prepare templates and recipient records
Review contact details, customer preferences, template ownership and the approval process for messages. Confirm provider requirements, sending limits and costs. Test content and routing with your team before a broader campaign.
Are WhatsApp and SMS charges part of the plan?
Channel access and provider usage charges are separate commercial questions. Confirm both before launch, including any template or account requirements.
Can I see every conversation in one timeline?
A centralized correspondence timeline is part of the product model. Its completeness depends on which channels and records are connected in the available release.
Explore the connected product model
Review the wider solution and confirm the capabilities available for your rollout.
LET’S MAKE IT WORK FOR YOU
See how it fits your business
Tell us about your current workflow, locations, and team. We can walk you through the relevant features and confirm plan availability, setup requirements, and any integrations you need.