Carry the order through to delivery.
An invoice is only one part of fulfilment. The Ticktick.ai logistics roadmap links stock checks, reservation, picking, packing, dispatch and delivery so operational handovers can be followed from the warehouse to the customer.
The proposed flow connects the sales order with credit and stock checks, reservation, pick lists, packing and invoicing. Dispatch records identify the vehicle, transporter, driver or delivery person responsible for the next stage.
The planned delivery workflow includes assigned, in transit, delivered, partial, failed and rescheduled outcomes. Proof of delivery may use photos, signatures or OTP where supported and configured. The delivery app is a separate roadmap workstream.
Failed deliveries require a reason and follow-up rather than a silent status change. Returns, damaged goods, payment issues and customer complaints feed the appropriate operational or service workflow.
A delivery reaches the customer but only part of the shipment is accepted. The intended process records the actual outcome, reason and evidence, then routes the remaining goods or issue for follow-up. Marking the entire shipment delivered would hide the exception.
Identify who releases an order, prepares the pick list, packs goods, creates the invoice and assigns delivery. Bring examples of partial deliveries, failed attempts, returns and proof-of-delivery requirements. Confirm how transporters and delivery personnel access the relevant information.
Photos, signatures and OTP are distinct forms of evidence described in the roadmap. Their availability, device support and operational requirements need confirmation. Decide what evidence is appropriate for each delivery process before choosing a rollout.
Separate pending dispatch, in-transit shipments, completed deliveries and unresolved exceptions. Agree how rescheduled attempts and partial acceptance are counted so performance figures describe the real workflow.
Order & stock check → Pick & pack → Invoice → Dispatch → Delivery outcome → Proof of delivery
These capabilities describe the product model and development roadmap. Ask us to confirm available modules, implementation requirements and pricing for your business.
A delivery-person app is included in the development roadmap. Ask the team to confirm its current release status and supported devices before relying on it for your rollout.
The document lists these as future integrations. Provider support, configuration, availability and any additional charges need to be confirmed separately.