Connect your trading network
Organize your supplier and customer relationships in a shared workspace.
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Less friction.
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TICKTICK SERVICES / 01
Manage your supply chain network
Keep suppliers, customers, and deliveries connected.
BUILT FOR YOUR EVERYDAY
When orders and supplier updates are scattered across separate conversations, it is difficult to see what needs attention. Ticktick.ai brings supply-chain information into one place so your team can coordinate everyday operations.
WHAT YOU CAN DO
Less friction.
More forward movement.
Follow the delivery workflow
Keep track of delivery information and coordinate the next step with your team.
Review how your network is working
Use the information available in your account to identify delays and improve your processes.
What information should connect across your network?
Begin with a consistent record for each supplier, customer and trading partner. Link the relationship to the products, territory and commercial terms that matter to your operation. Clear ownership helps the next person understand who to contact and what has already been agreed.
The wider product model connects these records to orders, stock, delivery and outstanding balances. Its usefulness depends on the quality of the records and on which partners and modules participate in your setup.
An example from a component manufacturer
Suppose a distributor requests an urgent repeat order. The sales team needs to understand available stock, the production team needs the demand context, and dispatch needs a reliable delivery commitment. A shared workflow helps these teams refer to the same order rather than independently re-entering its details. This is an illustrative use case; confirm the demonstrated workflow for your release.
Before you connect your trading partners
Identify the partner hierarchy, territories, product codes and record owners. Decide who may view commercial information and who approves changes. Begin with a manageable group of relationships, review missing or conflicting records, and agree how partner stock and delivery updates will be maintained.
Does every partner see all company information?
Access should follow the permissions and configuration agreed for the implementation. The roadmap defines company, module and action-level roles. Ask the team to demonstrate the boundaries relevant to your partner users.
How does this differ from distribution management?
This service concerns the relationships and operational connections across the supply chain. Distribution management goes deeper into stockists, retailers, network stock, partner ordering and commercial performance.
Explore the connected product model
Review the wider solution and confirm the capabilities available for your rollout.
LET’S MAKE IT WORK FOR YOU
See how it fits your business
Tell us about your current workflow, locations, and team. We can walk you through the relevant features and confirm plan availability, setup requirements, and any integrations you need.